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E Bike

How do I look after the battery?

You should look after the battery much like you would with any standard battery. We recommend using the 90-10 charging method, meaning you should charge it to 90% and wear it down to 10%. This prevents unnecessary wear and tear to the battery.

Does it matter if I get the bike wet?

The E-Bike can get wet however, it’s never good practice to drench your bike so try and avoid doing this. As it is electric, extra care will need to be taken to upkeep the condition of the bike. We always recommend wiping down/cleaning the bike after

Does the E-Bike have a lifetime warranty?

The E-Bike frameset comes with a 5 year warranty, all the electrical components come with an industry standard 2 year warranty, Temple components come with a 3 year warranty and the Shimano drivetrain components come with a 1 year warranty.

What is your returns policy for an E-Bike?

All of our E-bikes, parts and accessories can be returned within 30 days from the date of delivery for an exchange or refund. Please note that it's easiest to return bikes directly to us at one of our stores. If this isn't possible then we can arrang

How often should I get my bike serviced?

For the best performance, we recommend having your bike serviced every 6 months

Do you sell spare batteries?

Yes we do sell spare batteries on our website, see here

How long is the battery life?

The battery capacity allows up to 120 km range but the battery life depends on many differing factors, such as: rider weight, condition of road/path, steepness of hill, wind condition, power assistance level.

What accessories does the E-Bike come with?

The E-Bikes come with mudguards and integrated lights, the rear light is situated in the rear mudguard and the front light is on the front fork.

Does the E-Bike have walk assistance?

Yes the bike does have walk assistance. You can see the display manual on how to set this up.

Is it suitable for rougher terrain?

We designed the Classic Electric to be the ultimate all-rounder. This versatile machine is suitable for riding from the city streets, to country lanes and beyond.

Can I put the E-Bike on a car rack?

Absolutely! The E-Bike will fit on a car/roof rack, we advise removing the battery beforehand to make it easier when lifting the bike.