Temple Electric

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FAQs

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To determine the ideal frame size for your bike, we recommend referring to our comprehensive size guide and geo charts. You can find this information by selecting &quot;What size am I?&quot; on each of our range product pages. &#xA0;Alternatively, you can schedule a test ride at our London store or Bristol workshop, where our knowledgeable team will assist you in finding the perfect fit: <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">London Brick Lane Store:&#xA0;<a href="https://calendly.com/london-templecycles)" style="text-decoration:none;"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Book A Test Ride</a><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Bristol Workshop:&#xA0;<a href="https://calendly.com/templecycles/test-rides" style="text-decoration:none;"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Book A Test Ride</a>&#xA0;Berlin Store: <a href="https://www.listnride.com/brands/templecycles/berlin" rel="noopener noreferrer" target="_blank">Book A Test Ride</a>Visit our Partner shops: <a href="https://www.templecycles.co.uk/pages/our-stores" style="text-decoration:none;"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Temple Retailers </a>

To determine the ideal frame size for your bike, we recommend referring to our comprehensive size guide and geo charts. You can find this information by selecting "What size am I?" on each of our range product pages.  Alternatively, you can schedule

Which frame size should I choose?

Ordering a bike

I'm in between frame sizes, which should I choose?

Why are some items shown as out of stock?

Where can I try out a Temple bike?

Can I order a bike in a custom colour?

I have a gift card/voucher that doesn’t cover the order total, can I pay the difference?

I’m unsure which bike to choose.

Do you have split payment options?

Can I add another item to my order?

How long will my bike take to arrive?

Why is my bike order delayed?

I’ve already placed my order, can I change the colour of my new bike?

Help with an existing order

Cycle Scheme General Information

Which Cycle Schemes do you accept?

Why use a Cycle Scheme?

Can I add my own money to top up my Cycle Scheme voucher?

How much can I save if I use a Cycle to Work scheme? We have a simple Cycle to Work scheme savings calculator here.

Cycle Scheme

How often should I service my new bike?

It's time for my 6 Week Check, when can I come in?

I need a replacement part, can you send a spare one to me?

Looking after your Temple Cycles bike

Do you ship your bikes worldwide?

Can I track the delivery of my order once dispatched?

What delivery service do you use?

If the bike is delivered to my home address, will I have to assemble it myself?

Who covers the shipping costs if I decide to return my bike?

I'm having issues with Customs, can you help?

My bike is still with TNT, can you help?

Can I update my shipping address after I’ve placed my order?

What happens if I won’t be at home at the time of delivery?

Will my new bike be ready to ride when I collect it?

How do I book a collection?

I’m unable to collect my new bike, can I send someone else to collect it for me?

Which frame size should I choose?Updated 9 months ago